About Us
A&M Cleaning and Maintenance Services, Inc., is a family owned and operated business.
The company initiated its commercial operations in 2000. Since then, it has been completely dedicated to the cleaning industry, achieving the recognition of its clients for the quality of their services and the seriousness in the performance of the activity.
Our activity is governed by Total Quality Management (TQM), since the quality of our service and processes is the responsibility of everyone who is involved with the services offered by the company, involving shareholders, management, workforce, suppliers, and even customers, in order to meet or exceed customer expectations.
We learned, Strategic Planning is the first step for an effective and quality service. Customer’s Specifications are reviewed and added to our programs to determine the staff, supplies and materials needed. In this way, we are able to execute works in a suitable form, without improvisations.
The Supervision and Constant Inspections, makes a notorious difference between us and others companies. We put special effort in supervision and inspection during and after the work´s execution, because we know that it´s a mechanism to continuously improving the quality of our services.
An element of our philosophy is the Permanent Communication with our customers, day by day. This communication allows getting a feedback we use as a mechanism that helps to preserve the high standard of quality and reduces the times of response to satisfy our customer needs.
In Our Processes, we only use the best equipments, products and supplies existing in the market, specially proven in years of accumulated experience, and support the permanent training of our staff, to assure that all the areas and materials submitted to our cleaning processes could be duly treated, avoiding deteriorations or permanent damages. We learned also, a right cleaning process is a good way that helps to protect the appearance and value of the properties. We are proud to be able to say, our company contracted from its beginnings an insurance policy up to US$. 2,000,000.00, and never have used, which demonstrates that our management is one of the keys to reach the commercial success obtained.
Unlike a franchise, with our company you will be in contact with owners and managers, not with a call center surely located out of your area.
A&M Cleaning and Maintenance Services, has the experience to attend successfully any cleaning process of commercial, industrial or medical facilities, using the methods, procedures, products, equipments and staff needed in each case.
We can provide you a specific program, designed to fit your needs. If you want a provider able to go the extra mile to satisfy you, contact us anytime.
We´ll be proud to serve you.
Sincerely,
|
Franco Mascioli |
Jose Avila |
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